CampaignBreeze Whitelisting
Why Whitelisting MattersSome corporate spam filters -- including your own -- may block or drop your campaigns.
We often see issues as new clients begin using the system where after the volume of incoming mail increases from our system, they find problems with delivery to internal email addresses.
This is usually caused by the fact that the internal corporate spam/junk filters are able to determine that the incoming mail was sent using your actual email addresses, but those same spam/junk filters are also able to determine that the mail did not originate from your company. This causes the spam/junk filters to assume the mail must not be legitimate mail and block or drop it.
To prevent this from happening at your company, we always recommend whitelisting the CampaignBreeze sending details before your go live date.
Request Whitelisting Internally and Externally
If you are changing email systems, that means the IP addresses used to send your campaigns are also changing.
This is a good time to engage your contacts and seek their help to ensure the continued delivery of your emails. Asking them to whitelist your sending details will help ensure your campaigns are delivered to their inboxes.
Note: You do NOT need to ask every contact to whitelist. If there are multiple users in your company who have or share many of the same contacts, coordinate and consolidate your whitelist requests. Send the request to one contact at each domain.
Click to view: Whitelisting Instructions