Multiple Choice Questions

Multiple choice questions allow responders to select from available choices as answers to questions.

To add a multiple choice question:

1. Click the Add Question button and select "Multiple Choice" as the type, or drag the "Multiple Choice" question type from the left onto the survey.
2. Enter the text to appear as the question in the Question Content area.
3. Optionally enter Helper Text to appear below the question and before the answer choices.

To configure answer choices:

• Use the input field box under Answers to enter the answer choices for the multiple choice question.
• Click the Add Answer/Add Multiple Answers text link to add additional answer choices.
• Click the Delete text link to remove an answer choice.
• Click and drag the 6 dots icon to reorder answer choices.
• Click the More Options text link to view additional options:
  • Check the box next to Hide to remove an answer choice from view but retain responses already recorded.
  • Use the If chosen, go to: drop down menu for surveys with multiple paths, so you can redirect responders to a specific page based on their answer to this question.
  • Use the Response Limit field to set the maximum number of times this answer can be selected by responders. Leave blank for no limit.
  • Use the Limit Action drop down menu to select the action to take (either to hide or disable) when the response limit for the answer is reached.
  • Use the Score field to assign a score for the answer. The total score will be displayed under the responses tab in survey reports, included in survey exports, and displayed in notification emails. For
    • As an example, if there are 2 multiple choice questions, each with score of 2 for answer "A" and score of 1 for answer "B"
      • If respondent selects "A" for both, they would have a total score recorded of 4
      • If a respondent selects "A" for one and "B" for the other question, a total score of 3 would be recorded
• Click the Show text link next to Settings to access additional options:
  • Allow "Other" Answer - select if responders should be able to select and enter text for an "other" answer option
    Note you will then also be able to determine the answer text that displays for the "other" option; if the responses entered by responders should be restricted to an email address, URL, date, or number; and if they should be limited in length.
  • Allow Multiple Answers - determine if responders should be able to select more than one answer choice
  • Display - select how answer choices will be laid out (as a complete list vertically, as a complete list horizontally, as images or in a drop down menu)
  • Mandatory - set the question as a required item that responders must complete in the survey
  • Hidden - hide the question from responders' view (answers already received to the question will still be correctly shown and reflected in the survey responses)

When you're finished making changes, be sure to click the Update button and then the Save or  Save and Continue to Theme button.