Contacts
- Opt In
- Sending Limits
- What do the detailed bounceback messages for bounced contacts mean?
- Import Contacts
- How can I fix or reset a bounced contact so I can send to them again?
- Scores
- Shared Groups
- How do I add a contact?
- How do I add a group?
- How are sending limits calculated?
- Dynamic Groups
- How do opt outs work? If a contact opts out, do I need to do anything?
- Why is a contact marked as opted out even though they did not opt out of my campaigns?
- Custom Fields
- What happens if a contact who opted out wants to opt back in?
- How do I share a group of contacts with other people at my company? How do I stop sharing or unshare a group?
- I have accidentally deleted a number of contacts. Can they be restored?
- How do I send a contact plain text emails only?
- Why aren't my contacts being added to a group?
- How do I get a list of contacts who have opted out from my account, or a list of opted out contacts stored in a certain group?