Troubleshooting
- How do I access a campaign that has been shared with me?
- How do I disable a campaign? Can I recall a campaign?
- Can I redirect a link?
- How can I prevent campaigns from going to the Spam or Junk folders?
- Why am I am seeing an error in Outlook when clicking on a link to multiple email addresses?
- Why are certain recipients being removed or excluded from campaigns? Why did I receive a test campaign but not the actual campaign?
- Why was my campaign delayed? Why is there a delay before my campaign was received?
- How should I design and code my HTML content?
- My campaign looks correct in Preview and Send. Why doesn't it look right once it's sent?
- Why are the images not displaying in my campaign?
- Why does my campaign not appear correctly in Outlook?
- Why is my selected image not appearing correctly?
- How can I align my text and images?
- Why is the formatting of my campaign incorrect when I try to forward it?
- Why does my campaign not appear correctly when shared on social networks?
- Why was my campaign sent at a different time than what I scheduled?
- Why is my image appearing compressed in Outlook?
- Why am I receiving an "Unable to Locate Campaign" error?
- Why is my text is not formatting correctly?
- When I download my campaign as a PDF, the page breaks are not where I want them to appear. Can I fix this?