Disable or Enable Users

To disable or enable users:

  1. Click Admin in the upper right of your account.
  2. Go to the Users tab.
  3. Locate the user by entering a full or partial name or email address in the Search box
  4. Click the down arrow for that user, and select Change Status.
  5. If disabling, enter a brief reason for why you are disabling and click Disable. If enabling, enter a brief reason for why you are enabling, and click Enable.
    Note once an account has been disabled, the user will no longer be able to login.
Available in some administrator accounts only. Your organization may also have other processes in place. If you are unsure, please contact us.