How do I display specific text in my campaign for confirmed contacts?
You can use the "Confirmed Display Text" mail merge tag to customize specific text to display in the event a recipient is confirmed or not.
Insert the [contact_confirmed] mail merge tag in a campaign, template, or preheader where you want the display text to appear. You can also insert the mail merge tag using the new editor via the Insert drop down menu > Recipient Details > Confirmed Display Text.
To setup the content for the mail merge tag for a single user account:
- Click the Settings text link in the upper right.
- Click the My Settings tab.
- Click Contacts in the sub-navigation menu.
- Click the "Confirmed Display Text" setting.
- In the Contact is Not Confirmed field, enter the text to display when a contact is not confirmed. For example "Click here to ensure you continue to receive our messages."
- Optionally in the Contact is Confirmed field, enter the text to display when a contact is already confirmed. If nothing is entered in this field, nothing will display for confirmed contacts.
- Click the Update button to save your changes.
To setup the content for the mail merge tag for all users in a Client, Group or Partner:
- Click the Admin text link in the upper right.
- If applicable, click the Groups or Clients tab to locate the specific group or client you wish to modify.
- Click the Settings tab.
- Click Contacts in the sub-navigation menu.
- Click the "Confirmed Display Text" setting.
- In the Contact is Not Confirmed field, enter the text to display when a contact is not confirmed. For example "Click here to ensure you continue to receive our messages."
- Optionally in the Contact is Confirmed field, enter the text to display when a contact is already confirmed. If nothing is entered in this field, nothing will display for confirmed contacts.
- Click the Update button to save your changes.