How do I display specific text in my campaign for confirmed contacts?

You can use the "Confirmed Display Text" mail merge tag to customize specific text to display in the event a recipient is confirmed or not.

Insert the [contact_confirmed] mail merge tag in a campaign, template, or preheader where you want the display text to appear. You can also insert the mail merge tag using the new editor via the Insert drop down menu > Recipient Details > Confirmed Display Text.

To setup the content for the mail merge tag for a single user account:

  1. Click the Settings text link in the upper right.
  2. Click the My Settings tab.
  3. Click Contacts in the sub-navigation menu.
  4. Click the "Confirmed Display Text" setting.
  5. In the Contact is Not Confirmed field, enter the text to display when a contact is not confirmed. For example "Click here to ensure you continue to receive our messages."
  6. Optionally in the Contact is Confirmed field, enter the text to display when a contact is already confirmed. If nothing is entered in this field, nothing will display for confirmed contacts.
  7. Click the Update button to save your changes.

To setup the content for the mail merge tag for all users in a Client, Group or Partner:

  1. Click the Admin text link in the upper right.
  2. If applicable, click the Groups or Clients tab to locate the specific group or client you wish to modify.
  3. Click the Settings tab.
  4. Click Contacts in the sub-navigation menu.
  5. Click the "Confirmed Display Text" setting.
  6. In the Contact is Not Confirmed field, enter the text to display when a contact is not confirmed. For example "Click here to ensure you continue to receive our messages."
  7. Optionally in the Contact is Confirmed field, enter the text to display when a contact is already confirmed. If nothing is entered in this field, nothing will display for confirmed contacts.
  8. Click the Update button to save your changes.