How do I edit or add survey questions?

The survey templates available in your account are pre-built with standard question types based on their purpose. You can easily add, remove and modify questions to suit your specific needs.

Edit Questions

While in the Content step of a survey, click on any question to edit. Click and drag the 6 dots icon to re-order questions. Click and drag the outside borders of questions to change how they will appear on the page (e.g. make the box narrower to fit two questions side by side, or wider to fit one question per row).

Click the down arrow icon next to a question to access additional options:

  • Edit - alternate method to launch the question's edit window (or just click on the question to edit)
  • Copy - copy the question and its settings to create a new question with the same content
    Note the question will be added as the next question in the survey.
  • Delete - delete the question from the survey
    Note this will remove the question from the survey that displays for responders, and the system will be unable to label or tie any responses already recorded for this question to anything specific.

Add Questions

Click on one of the question type blocks in the left hand side, and drag it to the desired position on the right hand side to add. Or alternatively click the Add Question button to add an additional question to the end of the survey.

There are eight different question types available when creating a survey: Content, Free Text, Multiple Choice, Matrix, File Upload, reCAPTCHA, Results and Payment. Each question type includes: 

  • Question Content - an editable area to enter the text and/or image for the question
  • Helper Text (optional) - an editable area to enter the text and/or image that will display immediately below the actual question content
  • Settings - to configure advanced options for a particular question
  • Update - button to save your changes for a particular question

Depending on the question type selected, additional options and settings will also be available. Click the Show text link next to Settings to view the settings available for a specific question type.

Save Changes

Click the Update button when you have finished editing any question, and click the Save button to have the changes reflected on the survey.

NOTE: Changes to survey questions will not be reflected in the live survey until you click the Save button or proceed to another step in the survey.