Why aren't my contacts being added to a group?

If you are manually adding contacts, you can add them to a group as you are entering their contact details. Or you can edit contacts already in your account to add or change the groups they belong to.

To assign a contact to a group as you are entering their details:

1. Click Contacts in the main navigation menu.
2. Click the "Add Contact" text link.
3. Under the Name and Email tab, enter their name and email address.
4. Click the Groups tab to select which groups they should be assigned to.
5. Click the Update and Close button.

To modify the groups a contact is currently stored in:

1. Click Contacts in the main navigation menu.
2. Locate the contact by entering a full or partial name or email address in the Search box.
3. Click the down arrow next to the contact, and select Edit.
4. Click the Groups tab to select which groups they should be assigned to.
5. Click the Update and Close button.