How do I get a list of contacts who have opted out from my account, or a list of opted out contacts stored in a certain group?
To obtain a list of all contacts who have opted out from your account:
- Click Contacts in the main navigation menu.
- Go to the Advanced drop down menu, and select Composition.
- Click the down arrow icon at the end of the "Opted out" row, and select Export as CSV or Export as XLS.
To obtain a list of all opted out contacts stored in a certain group:
- Click Contacts in the main navigation menu.
- Click the Groups tab.
- Locate the group by entering a full or partial name in the Search box.
- Click the down arrow icon next to the group's name, and select Composition.
- Click the down arrow icon at the end of the "Opted out" row, and select Export as CSV or Export as XLS.