How do I get a list of contacts who have opted out from my account, or a list of opted out contacts stored in a certain group?

To obtain a list of all contacts who have opted out from your account:

  1. Click Contacts in the main navigation menu.
  2. Go to the Advanced drop down menu, and select Composition.
  3. Click the down arrow icon at the end of the "Opted out" row, and select Export as CSV or Export as XLS.

To obtain a list of all opted out contacts stored in a certain group:

  1. Click Contacts in the main navigation menu.
  2. Click the Groups tab.
  3. Locate the group by entering a full or partial name in the Search box.
  4. Click the down arrow icon next to the group's name, and select Composition.
  5. Click the down arrow icon at the end of the "Opted out" row, and select Export as CSV or Export as XLS.