How do I view the opted out and bounced contacts in my account?

To view the composition of all contacts in your account:

1. Click Contacts in the main navigation menu.
2. Go to the Advanced drop down menu, and select Composition.
3. Click the down arrow icon at the end of the "Usable", "Bounced" or "Opted out" row, and select Export as CSV or Export as XLS.

To view the composition of contacts in a certain group:

1. Click Contacts in the main navigation menu.
2. Click the Groups tab.
3. Locate the group by entering a full or partial name in the Search box.
4. Click the down arrow icon next to the group's name, and select Composition.
5. Click the down arrow icon at the end of the "Usable", "Bounced" or "Opted out" row, and select Export as CSV or Export as XLS.