Purchasing a Subscription: For EmailCampaigns Users

Subscription Plans

There are two types of subscriptions available:

  1. Monthly Plans are based on the number of usable contacts stored in your account and allow unlimited sending to those contacts.
  2. With a Credits subscription, you can purchase a block of credits (1 email recipient = 1 email credit)  that can be used at any time.

How to Purchase a Subscription

To renew or purchase a new subscription plan:
  1. Click Settings in the upper right of your account.
  2. Click the My Subscription tab.
  3. Click the Update Subscription button to view the available choices.
  4. Click the heading name of the subscription type (e.g. one of the Monthly Plans or Credits rows) to view the purchase options available.
  5. Click the Buy button once you have made your selection.
  6. You will be taken to the Stripe payment window to enter your credit card details.
  7. Enter your email address and credit card details, and click the Pay button to complete the purchase.

Payment Methods

All payments are processed securely via Stripe to ensure the privacy and security of your details and we do not directly access or store your credit card or bank details. All major debit and credit cards are accepted, including Visa, MasterCard, American Express, Discover and more. Upon a successful payment, the subscription will be automatically applied to your account. Typically this process only takes a few moments.


Receipts

After completing your purchase you will receive an email confirmation and receipt at the email address entered in the payment window.


Subscription History

You can also view details about your subscription history:
  1. Click Admin in the upper right of your account.
  2. Click the Subscription tab.
  3. Click the Subscription History button.

Updating your credit card (for Monthly Plans)

To update your credit card:
  1. Click Settings in the upper right of your account.
  2. Click the My Subscription tab.
  3. Click the Update Credit Card button.
  4. Enter your credit card details, and click the Update Credit Card button.