Can I replace a file?

You can replace any file in your content library in the event the wrong file was attached or if your file content becomes outdated.

To replace a file, follow these steps:

  1. Click Content in the Manage box on the Home page, or click the Insert Image or Attach File icon in the editing toolbar while in the Content step of a campaign.
  2. Click the down arrow icon next to the file you wish to replace, and select Replace.
  3. Browse to the new file that should be used to replace the existing file, and click Open. The file name will remain the same, but the content of the file will be replaced with the file you selected in all campaigns.

Note in some cases your web browser may cache the old version of the file. To confirm the file currently displaying for recipients, you can click the Preview or Download link and refresh your web browser, and/or check the Preview or Download link from a different web browser.