Survey Settings

The settings and restrictions for a survey control how it appears and functions.

To edit the settings:

  1. While in the Content step of a survey, click the Settings tab. 
  2. Click on a sub-navigation item to access additional settings.
    • Page Title (default: "Survey") - set the title that displays at the top of the web browser window when the survey is viewed by responders.
    • Favicon - set the favorite icon image to be displayed in the web browser window when the survey is viewed.
    • Header (default: no header) - set text and/or an image to appear at the top of each page of the survey; click into the editable area, indicated by the red dashed lines, and insert the text and/or image that you wish to use as the header.
    • Progress Bar (default: no progress bar) - set a progress bar style to appear at the top of each page of the survey, below the header, to show responders their progress in completing the survey.
    • Buttons (default: "Previous" and "Next") - edit the text used for buttons on each page of the survey; click into the editable areas to enter the text or image you wish to use as the buttons:
      • The "Next" button displays at the bottom of each survey page that contains at least one question.
      • The "Previous" button displays at the bottom of each survey page, except the first, unless the ability to edit responses is set to "No" (see below).
    • Footer (default: no footer) - set text and/or an image to appear at the bottom of each page of the survey; click into the editable area, indicated by the red dashed lines, and insert the text and/or image that you wish to use as the footer.
    • Multiple Responses (default: yes) - control whether multiple responses can be completed from the same computer; also set the message that would display on the page in the event multiple responses are not allowed from the same computer and a respondent attempted to answer the survey twice.
      • It is recommended to keep this option set to "Yes" to ensure you receive all survey responses.
    • Edit Responses (default: yes) - control whether responders can modify their answers; also set the message that would display on the page in the event editing responses is not allowed.
      • The choice selected here will determine how the "Previous" button displays:
        • Yes - responders can go back to previous pages and edit responses at any time (the "Previous" button will display on all pages after the first).
        • Yes, Until Completed - responders can go back to previous pages and edit responses until they have completed or exited the survey (the 
          Previous" button will display on all pages after the first, except the final page of the survey).
        • No - responders cannot go back to previous pages (the "Previous" button will not display).
          NOTE: This means to prevent the "Previous" button displaying on any pages, select "No."
      • Languages* - add additional languages to create multiple versions of questions and answers; responders will be able to select a language when viewing the survey.
      • Payment - to add a payment question and accept payments via this survey.
    • After you have made your desired changes, click the Save button.
For surveys with multiple collectors: 
The Multiple Responses and Edit Responses settings will be controlled by collector. Click the View Collectors button, and then click the down arrow icon next to the collector you wish to edit, and select Edit.
*Any survey related error messages (e.g when a question is set to "mandatory" and the respondent submits the survey without answering the question, the error message "This field is required" is displayed) will display in the language that the respondent's web-browser is set to display web-pages in. For example, if a respondent's web-browser is set to display web-pages in French, then the error message will display in French. Creating a survey in multiple languages does not affect this behaviour.