Free Text Questions

Free text questions allow responders to enter in their own text-based answers to questions.

To add a free text question:
  1. Click the Add Question button and select "Free Text" as the type, or drag the "Free Text" question type from the left onto the survey.
  2. Enter the text to appear as the question in the Question Content area.
  3. Optionally enter Helper Text to appear below the question text and before the answer input box.
To configure answer choices:

Click the Show text link next to Settings to access additional options: 

  • Style - select the height of the input field box (single line or multi line), or a password style if you wish to restrict access to the survey
  • Size - select the overall size of the input field box (large, medium or small)
  • Limit Answer Length To - set a maximum number of characters for responders'€™ answers
  • Restrict Answer To - set if responders must answer with an email address, URL, date, number or specific item from a list
    • Restrict email address domain (when restricted to Email Address) - set that the email address entered must be either from or not from specific domain(s); enter specific email domains in the format such as company.com and/or use * for wildcards such as *.com, company*.com, *company*
  • Confirm Email Address - setup a double opt in or confirmed opt in (COI) process for responders
  • Auto Populate With (only available when the survey is deployed using Create Link from Campaign) - pre-fill the answer with a specific field from the contact record
  • Non-editable (only available when auto populating answers) - prevent respondents from changing the automatically populated answers
  • Default Answer - designate a specific value to pre-fill the answer
  • Mandatory - set the question as a required item that responders must complete in the survey
  • Hidden - hide the question from responders' view (answers already received to the question will still be correctly shown and reflected in the survey responses)
     
When you're finished making changes, be sure to click the Save or Save and Continue to Theme button.