How can I resend a campaign?
You can resend a campaign that has already been sent to either individual recipient(s) or an entire set of recipients (e.g. Not Viewed, Bounced).
To resend to an individual recipient:
- Go to the Reports page for the campaign, and click the Recipients tab.
- Click the Sent sub-navigation item.
- Locate the recipient by entering a full or partial name or email address in the Search box.
- Click the down arrow for that recipient, and select Resend.
That will resend the campaign to the 1 selected recipient.
To resend to a selected few recipients:
- Go to the Reports page for the campaign, and click the Recipients tab.
- Click the Sent sub-navigation item.
- Select multiple recipients, or locate a single recipient by entering a full or partial name or email address in the Search box. You can perform multiple searches, and/or page thru results. Click the checkbox next to each located recipient that you wish to resend the campaign to.
- To confirm your selection, note the text before the Perform drop down menu says "With selected (#) recipients". Then in the Perform drop down menu, select Resend.
That will resend the campaign to the selected few recipients.
To resend to an entire set of recipients:
- Go to the Reports page for the campaign, and click the Recipients tab. You can alternatively click the Delivery tab if you wish to resend to bounced recipients.
- In the Recipients tab, click the Not Viewed sub-navigation item (or the Sent or Viewed sub-navigation item if you wish). In the Delivery tab, click the Bounces by Recipient sub-navigation item.
- To confirm your selection, note the text before the Perform drop down menu says "With selected (#) recipients". Then in the Perform drop down menu, select Resend.
That will resend the campaign to the selected set of recipients.