Collectors
Collectors are required for the system to track responses to your survey.
By default, one collector ("First collector") is pre-built for every survey.
To view details by collector:
- Click the down arrow icon next to the survey title, and select More.
- Click the Collectors tab.
- Click the Add Collector button to create additional collectors if you wish to track sub-sets of responders separately. For instance, if you create a customer satisfaction survey, you may want to then setup different collectors for each year. That way all responses are stored together, but can also be reviewed and segmented by year.
- Click the down arrow icon next to a collector's name to access additional options:
- View - view the survey using the selected collector
- Deploy - access options to deploy the survey via this collector
- Disable/Activate - disable an active collector, or activate a disabled collector
- Edit - edit the settings and restrictions for a collector
- Rename - change the name of the collector as it is shown in your account
- Reset - delete all views, responses and other statistics for the collector