Troubleshooting
- Why does the preflight report have a problem with the From section?
- Why is a contact who is shown as opted out in my account not displayed as opted out in the stream?
- I am receiving an error message that says "Connection Issue There is a temporary issue with our connection." What does this mean?
- Why is there a Skype icon or logo appearing next to phone numbers on my campaigns?
- What does the error about profile information is missing and address details are required mean?
- Why is my External Content not displaying correctly?
- I'm having trouble locating a user in the copy/sharing list. Why aren't they appearing?
- Why are the links in my test campaign not working?
- Why did a recipient receive a campaign that started with Dear recipient when that was not in my content?
- Why does the text within brackets [likethis] not display in my campaign?