Troubleshooting
- Why is a contact who is shown as opted out in my account not displayed as opted out in the stream?
- Why does the preflight report have a problem with the From section?
- Why is the number of contacts in my campaign different from the number in my database file?
- Why does my campaign not print out the same as it appears in my inbox?
- I am receiving an error message that a template is no longer available. Why am I unable to edit or copy the campaign?
- Why did a recipient receive a campaign that started with Dear recipient when that was not in my content?
- I generated HTML code from Photoshop, but items are not aligning correctly when I use this code to create a template.
- Why was I automatically logged off? What does Session Expired mean?
- Why is there a strange space or gap appearing in Outlook?
- Why does the text within brackets [likethis] not display in my campaign?