Confirmed Contacts
Confirmed contacts are those that have verified their consent for you to be able to email them. Contacts can be classified as confirmed within the system via one of the following methods:
- Complete a double opt in or confirmed opt in (COI) process using our survey or sign up form functionality. In these cases, contacts provide their email address in a survey or sign up form and also click a link in a confirmation email to verify that they are the owner of the email address provided.
- Click a confirm link in a campaign. In these cases, contacts click a link within the body of a campaign and are immediately classified as confirmed (this would be considered a single opt in process).
- Click a link in a confirmation request generated by the system. In these cases, users can initiate a system generated confirmation request to an individual contact. After the contact clicks the link in the email they receive to verify that they are the owner of the email address, they will be classified as confirmed.
- Provide written consent directly to a user that the user forwards to support for manual processing.
See also:
- Confirm Email Address campaign template (available under General > Communications; contact us if you do not see it in your account)
- Confirm Email Address survey template