Troubleshooting
- Why are line breaks appearing in strange places?
- Why are the links in my test campaign not working?
- Why was my campaign sent at a different time than what I requested when I submitted for approval?
- I am receiving an error message that says "Connection Issue There is a temporary issue with our connection." What does this mean?
- What happened to my in progress campaign?
- I am receiving an error message when trying to upload an image or a file. How do I fix this?
- Why is my mail merge field not appearing correctly?
- Why am I seeing a warning message about the length of my bookmark name?
- What if I forget to save while working? Is there an auto-save feature?
- My saved content is not displaying after I click Save. Why isn't this working properly?
- Why are some of my contacts receiving plain text versions of my campaigns?
- Why is my table not formatting the way I want it to?
- Why are certain parts of my campaign not aligning correctly?
- Why is my External Content not displaying correctly?
- Why is there a Skype icon or logo appearing next to phone numbers on my campaigns?
- I'm having trouble locating a user in the copy/sharing list. Why aren't they appearing?
- What if I make a mistake while editing my campaign? Is there a reset or undo feature?
- What does the error about profile information is missing and address details are required mean?
- The link to unsubscribe or opt out at the bottom of my campaign does not look complete. Do I need to adjust it before sending?
- How can I print the background colors of my campaign?