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Reports

  • How can I tell the percentage of recipients viewing my campaign on a mobile device? How do I see which email provider recipients used to view my campaign?
  • Is it possible that someone did not actually view my campaign even though a unique view was recorded?
  • How do I know who clicked a link or downloaded a file?
  • What are spam reports?
  • How do I delete a sent campaign?
  • What does Unknown mean on the bounced reports?
  • Where can I view bounce statistics?
  • How can I organize a long list of sent campaigns?
  • Why is the location data for my recipients incorrect?
  • How do I access detailed reports on which links were clicked by recipient?
  • Why are links to email addresses and telephone numbers not shown in my reports?
  • Are recipients who view my campaign on a mobile device included in the number of views?
  • If a recipient marks my campaign as junk, will they be classified as bounced?
  • How do I view the URLs that were clicked? Why are my links named something else?
  • Can I archive a campaign? Can I hide older campaigns from the Sent list in Reports?
  • What is the pages reporting?
  • Can I rename a link in the Links panel?
  • How can I customize the columns displayed in the Reports tab?
  • Why don't my links appear in Reports?
  • Why is a CSV file exported even though I selected XLS?
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