Contacts
- What do I need to do when a recipient wants to opt out?
- What happens if I import a file with duplicate contacts?
- How do I copy a group of contacts to someone else in my office/company?
- How can I offer contacts a choice to receive certain emails rather than opting out of everything?
- Why is a contact who opted out still receiving campaigns from our company?
- Export Contacts
- How do I manually opt out a contact or multiple contacts at once?
- How do I combine contacts from multiple groups into one group?
- How do I get a list of contacts who are classified as bounced in my account, or a list of bounced contacts in a certain group?
- What happens to a scheduled campaign if the groups or contacts are deleted before the scheduled send?
- How can I tell if a contact is opted out from just me or at a higher level in my company?
- What does the error about a maximum number of groups mean?
- Why was my campaign not sent to all the contacts listed in a shared group?
- My email address is listed as opted out even though I didn't. What should I do?
- How do I ensure that each contact only receives one email?
- Do I need to delete a contact that has opted out?
- How do I edit a group?
- Edit Contacts
- If an email address has been classified as bounced, will it stay that way forever?
- How do I see which campaigns have been sent to a specific group?