truelogic Help Center
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Contacts

  • How do I make sure contacts who opted out are not added to lists when importing new files?
  • How do I find contacts not currently stored in any group?
  • How do I delete all contacts?
  • Can I change the owner of a group?
  • How do I get a list of contacts who have opted out from my account, or a list of opted out contacts stored in a certain group?
  • Why is importing from Apple Mail not working?
  • How do I mass delete a number of contacts?
  • What happens to a campaign scheduled to be sent to a shared group if access to the shared group is deleted or rescinded before the scheduled send?
  • Delete Groups
  • I have accidentally deleted a number of contacts. Can they be restored?
  • I imported my contacts. Where are they now?
  • Can a contact be stored in more than one group?
  • How do I export all of the bounced contacts from my account?
  • How do I delete all the opted out contacts from my account or from a certain group?
  • How do I change which groups a contact or several contacts are stored in?
  • Why is the number of opt outs shown in the opted out row of the Composition table different than the number of opt outs shown in the Opt Outs list?
  • How do I opt out a contact from all senders in my office/company?
  • How do I view the opted out and bounced contacts in my account?
  • How do I send a contact plain text emails only?
  • I'm having trouble importing my file or database.
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